I carry a lot and travel for work. Shoulder straps are long enough to slip on easily and stay put. Laptop is secure. Can fit a S'well water bottle in outside pockets on each end of the bag. It looks sleek and professional and feels extremely well made. Has crossbody strap that I haven’t needed to use b/c the shoulder strap is so comfortable. Roomy inside, easy to stay organized with this bag.Will also use it to fly Air Canada - as a personal item, and this bag meets their picky requirements. I can fit laptop, Kindle, chargers, several files, and a sweater in the bag. Room for wallet and cell in front pocket. Luggage sleeve can be used as an additional pocket when not in use.I used to carry purse, laptop bag, work bag and lunch bag. Now just this and a lunch bag. It's sturdy, easy to wipe down and feels great. Initially thought it was pricey - was not familiar with Baggallini - but just love it. Worth every penny.